FAQ

Frequently Asked Questions

1. What is 3D printing?

3D printing is an advanced manufacturing process that creates physical objects layer by layer from a digital design. It allows us to produce intricate, functional, and beautifully detailed products while minimizing material waste. At Else.Works, we use 3D printing to create distinctive home décor, lighting, and custom products.

2. What materials are your products made from?

Our products are primarily made from premium biodegradable PLA (Polylactic Acid), a plant-based material that is lightweight, durable, and more environmentally friendly than many conventional plastics. Depending on the product and its intended use, we may also use PETG or other specialty materials.

3. Are the lamps ready to use?

Yes. Our lamps are delivered fully assembled and ready to use with the required lighting components. Simply connect the lamp to a compatible USB power source and enjoy its warm, ambient glow.

4. How durable are your 3D printed products?

Our products are designed for everyday indoor use and are made with durability and functionality in mind. While 3D printed products are lightweight, proper care and handling will help maintain their appearance and performance for years.

5. Can I customize a product?

Absolutely. We offer a range of customization options, including:

  • Different sizes

  • Custom colors

  • Personalized names or engravings

  • Modified designs

  • Completely bespoke products

Share your requirements with us, and we'll be happy to discuss what we can create for you.

6. How long does production and shipping take?

Most of our products are made to order and typically ship within 3–7 business days. Custom and bespoke orders may require additional production time depending on the complexity and quantity. Estimated delivery times vary based on the destination and shipping method.

7. Do you ship internationally?

Yes. We ship to most countries worldwide. Shipping charges and estimated delivery times are calculated at checkout based on your location and selected shipping method.

8. How should I care for my 3D printed products?

To keep your product looking its best:

  • Clean it gently with a soft microfiber or dry cloth.

  • Avoid prolonged exposure to direct sunlight.

  • Keep it away from excessive heat.

  • Avoid prolonged exposure to moisture.

  • Do not use abrasive cleaners or harsh chemicals.

Following these simple care instructions will help preserve the product's finish and appearance.

9. Are Else.Works products eco-friendly?

Sustainability is an important part of our approach. We primarily use biodegradable, plant-based PLA and manufacture our products through precision 3D printing, which enables efficient use of materials and helps minimize unnecessary waste.

While no manufacturing process is completely impact-free, we strive to make thoughtful material and production choices wherever possible.

10. Can I request a completely custom 3D printed product?

Definitely. Else.Works goes beyond our existing product collection to create bespoke 3D printed products for:

  • Homes and personal spaces

  • Businesses and commercial interiors

  • Architects and interior designers

  • Events and exhibitions

  • Brands and promotional projects

  • Unique gifts and installations

Whether you have a detailed design or just an idea, we'll work with you to explore the possibilities and bring it to life.

11. Do you offer bulk or corporate orders?

Yes. We work with businesses, hotels, cafés, architects, interior designers, gifting companies, event organizers, and brands on bulk and commercial orders.

We can also provide:

  • Bulk pricing

  • Custom branding

  • Personalized products

  • Exclusive designs

  • Corporate gifting solutions

  • Large-scale production for commercial projects

Contact us with your requirements, quantity, and timeline, and we'll prepare a tailored quotation for your project.

12. How can I place a custom or bulk order?

Simply get in touch with us and share as much information as possible about your project, including the product idea, dimensions, quantity, preferred colors or materials, branding requirements, and desired delivery timeline. Our team will review your requirements and get back to you with the next steps and a quotation.