Privacy Policy

Last Updated: 20.08.2026

At Else.Works, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, interact with us, or purchase our products.

By using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Information provided when contacting us or requesting a custom product

Order & Transaction Information

Products purchased
Order history
Shipping and delivery information
Payment-related information

Payment details such as credit or debit card numbers are processed by our third-party payment providers and are not stored directly by Else.Works.

Technical & Website Information

We may automatically collect certain information when you visit our website, including:

IP address
Browser type and device information
Pages visited
Website interactions and usage data
Cookies and similar technologies

2. How We Use Your Information

We may use the information we collect to:

Process, fulfill, and deliver your orders
Provide customer support
Respond to enquiries and requests
Send order confirmations and shipping updates
Process custom and bulk-order enquiries
Improve our website, products, and customer experience
Analyse website performance and usage
Detect, prevent, and investigate fraud or security issues
Comply with applicable legal and regulatory requirements
Send promotional communications where you have provided appropriate consent

We do not use your personal information for purposes unrelated to your interaction with Else.Works unless permitted or required by law.

3. Payment Security

We do not store your complete credit or debit card details on our systems.

Payments are processed through trusted third-party payment providers that use appropriate security measures and encryption to protect payment information.

Please note that third-party payment providers may have their own privacy policies and terms governing how they process your information.

4. Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and provide a better shopping experience.

Cookies may be used to:

Remember preferences
Maintain shopping functionality
Understand website usage
Analyse traffic and performance
Improve our website and services
Support relevant marketing activities, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share relevant information with trusted third parties where necessary to operate our business and provide our services. These may include:

Payment processors and payment gateways
Shipping and logistics partners
Website hosting and technology providers
Analytics and website performance providers
Marketing service providers, where applicable
Professional advisers or service providers
Government authorities or law-enforcement agencies where legally required

We only seek to share information that is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. While we take appropriate precautions, we cannot guarantee absolute security.

7. Marketing Communications

If you voluntarily subscribe to our newsletter or marketing communications, we may send you information about:

New product launches
Special offers
Custom collections
Updates from Else.Works
Events or other relevant announcements

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant email.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request:

Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information, subject to applicable legal obligations
Withdrawal of consent for certain processing activities
Unsubscription from marketing communications

To make a privacy-related request, please contact us at:

Email: hello@elseworks.in

We may need to verify your identity before processing certain requests.

9. Third-Party Websites & Services

Our website may contain links to third-party websites, platforms, or services. These third parties operate independently and may have their own privacy policies and terms.

Else.Works is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and complying with applicable legal, tax, and accounting requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable law.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any updated version will be published on this page along with a revised Last Updated date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact:

Else.Works
Email: hello@elseworks.in

Intellectual Property & Design Protection Policy

Original Designs. Protected Creativity.

At Else.Works, every product begins with an idea and goes through a process of concept development, digital modelling, prototyping, testing, refinement, and production.

Our designs, creative assets, and brand identity represent significant creative and technical investment. We are committed to protecting this work and respecting the intellectual property rights of others.

1. Ownership of Intellectual Property

Unless otherwise stated in writing, all intellectual property associated with Else.Works belongs to or is lawfully used by Else.Works.

This includes, but is not limited to:

Product designs
3D models
CAD files
STL files
Digital design files
Product concepts
Product photographs
Videos
Illustrations and graphics
Product names
Logos and branding
Website content
Original artwork
Packaging and visual assets

Such materials may be protected by applicable copyright, design, trademark, and other intellectual property laws.

2. Use of Else.Works Designs

Purchasing or receiving an Else.Works product gives you ownership or lawful possession of the physical product, but does not transfer ownership of the intellectual property embodied in that product.

Unless we provide prior written permission, you may not use our designs or intellectual property for reproduction, commercial exploitation, or other unauthorized purposes.

3. Prohibited Activities

Without our prior written authorization, you may not:

Copy or reproduce our original designs
Scan or reverse engineer products for the purpose of reproducing them
Recreate our products for commercial purposes
Manufacture copies or unauthorized versions of our designs
Sell copies or substantially similar derivatives of our products
Distribute, upload, share, or sell our STL, CAD, or other digital design files
Modify our designs for commercial resale
Use our product photographs, graphics, or branding for commercial purposes without permission
Misrepresent Else.Works designs as your own
Register or claim ownership of Else.Works intellectual property

This policy does not limit any rights you may have under applicable law.

4. Commercial Use

Purchasing an Else.Works product does not grant a manufacturing, reproduction, distribution, licensing, or commercial exploitation right.

The physical product and the intellectual property associated with its design are separate.

Unless expressly agreed otherwise in writing, you may use the purchased product for its intended personal or business purpose, but may not reproduce or commercially manufacture the underlying design.

5. Custom & Bespoke Designs

We create custom and bespoke products for individuals, businesses, architects, interior designers, brands, events, and other clients.

Unless otherwise agreed through a separate written agreement, custom designs, models, concepts, files, and production methods developed by Else.Works remain the intellectual property of Else.Works.

Where a client requires ownership, exclusive rights, licensing rights, or other intellectual property arrangements, these terms must be agreed upon in writing before or as part of the project.

6. Third-Party Intellectual Property

We respect the intellectual property rights of other designers, artists, brands, and creators.

If a project involves third-party intellectual property, trademarks, copyrighted material, or client-provided designs, the relevant rights and permissions should be confirmed before production.

We reserve the right to decline requests that may infringe the intellectual property rights of others.

7. Reporting Potential Infringement

If you believe that an individual, business, website, marketplace, or other party is using Else.Works intellectual property without authorization, please contact us.

Email: hello@elseworks.in

Where possible, please provide:

Website or marketplace link
Name of the seller or business
Photographs or screenshots
Description of the suspected infringement
Any other relevant information

This information helps us investigate the matter efficiently.

8. Enforcement

Else.Works reserves the right to take appropriate action where we identify unauthorized use or infringement of our intellectual property.

This may include action relating to:

Copyright infringement
Design infringement
Counterfeiting
Unauthorized manufacturing
Unauthorized distribution of digital design files
Trademark infringement
Unauthorized commercial use of our designs or branding
Misrepresentation of Else.Works products or intellectual property

Any enforcement action will be undertaken in accordance with applicable law.

9. Respect for Creativity

We believe that original design deserves recognition and protection.

By respecting intellectual property rights and supporting ethical design and manufacturing practices, we can encourage innovation, protect independent creators, and ensure that customers receive authentic Else.Works products.